Medical Front Office Receptionist
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
- Obtain personal and insurance data from the patient and inputs information into EMR system.
- Monitors the flow of patients, including placing patients into rooms as needed.
- Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
- Prepares daily deposit, reconciliation, and daily statistical information.
- Ensures an adequate stock of front office supplies and proper functioning of equipment.
- Answers telephone utilizing quality customer service skills.
- Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
- Manages patient appointments scheduled via the NextCare website
- Notifies back office immediately of any urgent medical concerns a patient may be experiencing
- Educates patients on services offered by NextCare for their current or next visit
- Promptly notifies the Clinic Manager of any patient or employee safety concerns.
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
- Obtain personal and insurance data from the patient and inputs information into EMR system.
- Monitors the flow of patients, including placing patients into rooms as needed.
- Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
- Prepares daily deposit, reconciliation, and daily statistical information.
- Ensures an adequate stock of front office supplies and proper functioning of equipment.
- Answers telephone utilizing quality customer service skills.
- Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
- Manages patient appointments scheduled via the NextCare website
- Notifies back office immediately of any urgent medical concerns a patient may be experiencing
- Educates patients on services offered by NextCare for their current or next visit
- Promptly notifies the Clinic Manager of any patient or employee safety concerns.
